Where should I put my oven? 

The oven can be placed anywhere you like, as long as all four oven feet are on an even surface. The oven should also have 2 inches of clearance between the back of the oven and any surrounding wall for ventilation purposes. If you do not have a suitable countertop or cart, we offer the Klarity AirFlow™ Cart, as well as a CounterMount, which can be mounted to any countertop to support the AirFlow™ oven. All oven dimensions are listed online here.

Do the ovens work with any brand of thermoplastic mask?

Any standard thermoplastic can go in an oven. Just as not all masks are created equally, different masks may behave differently in an oven vs. a water bath depending on how that mask is manufactured. While dry heat will work for any standard thermoplastic, some masks may be a little stickier when heated in an oven. For this, we recommend using a silicone baking mat to help lift the mask out of the oven. Klarity masks are inherently less sticky than other masks and all Klarity masks can be placed directly on the Teflon racks.

What is the warranty with the Oven and who do I call if something breaks? 

The Klarity AirFlow™ Oven comes with a 2-year warranty.